[rknopf]

Hi,

I have installed SiDiary v5 and the update for v5 on a system running Vista Business Edition.  I was able to get all of the licneses to install via the SiDiary licensing manager.  My issue is that I can not get SiDiary to open up.  I try to open it as the administrator and it appears to try to lanch but nothing happens.  I can see that my CPU usage spikes as it tries to launch but then goes back to normal.  I have uninstalled SiDiary, redownloaded the software and reinstalled with the same issue appearing.

I am able to get the software to run on my phone running Windows Mobile 5.

Anyone have any ideas?

Thanks!

Robert

[klausing]

Have you any error messages or any entries in your windows error log?
Can you have a look in your taskmanager if SiDiary.exe is running? Did you installed it as admin or as normal user?

[rknopf]

Thanks for the follow-up on this.  

I installed the software as an administrator.  When I try to start the program I am also running it as an administrator.

There are no errors in the System information - Windows Error Reporting for Sidiary.  There are no errors recorded since I began trying to run SiDiary yesterday.

I checked the task manager and sidiary.exe was not running.  I checked under applications, processes, and services.

Thanks!

Robert

[Joerg Moeller]

Hi Robert,

then try the following: download this and unzip it to your ..\SiDiary\Bin\ folder.

Then start SiDiary again...

[rknopf]

Jorg,

Thank you very much.  The new profile wizard took care of the problem.

I appreciate your help!

Robert

[klausing]

Jörg, can you a little bit explain what this Profile Manager do what the other not does?

[Joerg Moeller]

It's not exactly clear, but we've figured out that in some cases (i.e. if the UAC (User account control) in vista is disabled) the profile wizzard tries to access to non-existing folders. So Alf has finished this hotfix before he went to holidays.

In our first tests this problem didn't appeared because we've installed Vista to a VM for testing SiDiary only and so there was no need to turn off the UAC. If you use Vista to work with it most users turns it off because they are bothered with Vistas stupid questions if they are sure they wanna run this or that application.
On a native, fresh installed Vista SiDiary works as well as ever, but in some user defined systems this error coud happen.

[klausing]

ok, i know this behaviour.
The reason for deactivation of the UAC are the nerving question as admin if you want to do some things as admin. If you disable this for admin you don't have this question.
In a German Vista you can do this on the following way:
Start --> Ausführen --> msconfig --> Enter --> Tools
There you find "Benutzerkontoschutz deaktivieren"

You can control this in the Registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System

More about this you can read here. If you find there an Reg_Dword ConsentPromptBehaviorAdmin with value 1 or 2 you need your patch. Otherwise not.